vUWS Student Help Form

To login to vUWS, use your MyUWSAccount details. For assistance with your password or to manage your account please visit the About MyUWSAccount page.

Did you know you can access help and resources within the E-Learning Student Support site including some frequently asked questions? The site can be accessed from your Course List after logging in to vUWS. If you still have an enquiry, the announcement in vUWS with the title 'Important vUWS information for all students' may help you. Please refer to the E-Learning Student Support site and the announcement in vUWS before submitting this form.

To ensure the fastest possible turn-around time for resolution of your enquiry, please ensure your email address and all other details provided are correct. In accordance with UWS Policy, official communication to students must be via the UWS email account.

* indicates required fields  
* First Name:
* Last Name:
* Student Number:
* Your Date of Birth:
* Your return email address:
* Confirm your email address:
* vUWS sites: Unit Number 1:
Unit Number 2:
Unit Number 3:
Unit Number 4:
Please try to write as much detail as you need to fully explain the problem(s) as this will help us to respond quickly.
* Have you done the Browser Checker on the login page? If not, please go to the vUWS login page and click on the 'Check Browser' link.
* Have you deleted your Cookies and Temporary Internet Files? If not, please do so and try again. Click here to find out how to do this.
* What is the problem you are experiencing? Please try to write as much detail as you need to fully explain the problem(s) as this will help us to respond quickly.
What was the error message you received?
What is the time and date when this problem occurred?
If you feel the reason for your enquiry is complicated would you like the E-Learning Service Desk to call you back?